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| Challenge |
Solution |
Benefit |
| Manage a voice paging environment consisting of Simple Network Management Protocol (SNMP) and non-SNMP based equipment. Also obtain automated reports from Glenayre and Motorola based switching equipment. |
Implemented Network Management System (NMS) to gather and correlated network events. Installed and configured a HelpDesk solution to track and report on Network and consumer anomalies. Automated reporting procedure to produce switch statistics on a daily schedule. |
Field engineers were dispatched to trouble spots on a timely based based on accurate network alerts. Switch Engineers were able to better provision paging switches based on accurate reports. |
Company History An answering machine in your pocket. That notion was the catalyst needed for the formation of Conxus Communications , based in Greenville, S.C., in 1994. The service was called Pocketalk, a service believed to be used by many Americans who would welcome the beeperlike device that could convey oral messages. |
